客诉异常报告格式

【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《客诉异常报告格式》，欢迎阅读！

供應商品質異常改善報告

8D-CORRECTIVE ACTION REPORT



8D#

foxlink contact



Supplier name supplier RMA# Supplier contact

supplier P/N





foxlink P/N:

Discipline1:form the team小組成員 姓名Name

部門Dept.

職稱title 聯系電話Tel.



Team leader小組主席:



Discipline2: Describe the Problem抱怨內容

1.component name部件名稱: 2.po#訂單號:

3.incoming qty交貨數: 4.defcet qty不良數:

5.IQC defect rate%不良率: 6.issue問題：

7.defect photo:不良圖片:

8.supplier 100% sorted /reworked defect rate供應商挑選/重工后不良率: 3% Discipline3:contain the problem圍堵措施

Discipline4: Identify the Root Cause and escape真因&離廠

% Effective W ho/due date







Discipline 5: Formulate and Verify Corrective Actions矯正對策

% Effective O wner/Due date





Discipline6:Correct the Problem and Confirm the Effects矯正對策有效性





Owner/Due date



Discipline 7 :Prevent the Problem預防措施



owner/Due date



Reported By: Checked by:

Discipline 8: Congratulate the Team評價改善措施(Foxlink SQE fill-up)



Approved by:

Date closed







Checked by: Approved by:

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