Receiving a Walk-in Guest

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Front Office Receriving a Walk-in Guest Aug. 2nd/3rd

Conversation

Receiving a Walk-in Guest

Scene: A gentleman steps in, trying to find a room for the night. Receptionist(R): Good afternoon, sir. May I help you?

Client(C): Yes, please. I've just arrived from Hong Kong. Could you let me have a room for this

evening?

R: Have you made a reservation, sir? C: I’m afraid not.

R: How many people do you have, please? C: Just one. I’m alone.

R: Just a moment, please. I have to check if there’s a room available. … Oh, sorry, Sir. All the rooms are booked up. But I think we’ll be able to arrange for a room after six o’clock this evening. If you need a room right now, would you like me to get in touch with somewhere else for you?

C: No, thanks. I should say I prefer to stay here. A friend of mine highly recommended your hotel to me. I’ll just wait here till six.

R: You are welcome, sir. Perhaps you might feel more comfortable to rest in our lobby after a tiring journey. And if you need any help, do let us know. C: Thank you. No problem.

Exercise 1.Write Down The Words Your Hear



Exercise 2.Vocabulary and Structure

题目： 1.There are some ________ advice to the beginners in this field.

A) worth B) worthy C) worthwhile D) worthless

题目： 2.The manager ________ a traffic jam; otherwise he would have arrived by that time.

A) would have had B) must have C) must have had D) should have had

题目： 3.He ________ to be my friend, so don't say any nasty thing about him.

A) happens B) uses C) lucky D) likely

题目： 4.It's raining hard outside. I can't help but ________ my shoes wet. A) get B) to get C) getting D) got





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Front Office Receriving a Walk-in Guest Aug. 2nd/3rd 题目： 5.The teaching ________ of my school are excellent. A) stiff B) stuff C) staff D) stuffy

题目： 6.Her fear of flying was ________ she always traveled by train or by ship. A) so that B) so C) such D) such that

题目： 7.________ his eyes when they told him that it was time for them to leave.

A) Hardly had he opened B) scarcely did he open D) He had no sooner opened C) No sooner did he open 题目： 8.________ so many people been involved in a scandal.

A) More than ever before B) Never before have D) Formerly, there never were C) In the past, there never have 题目： 9.If there were no steel, there ________ trains, cars or planes. A) will be no B) would be no C) have been no D) are no

题目： 10.Too much ________ to X-rays can cause skin burns, cancer or other damage to the body. A) contact B) exposure C) exhibition D) disclosure 题目： 11.Did you notice the little boy ________ away?

A) took the candy and run B) taking the candy and run D) who take the candy and run C) take the candy and run 题目： 12.________ , I have never seen you before.

A) To be frank with you B) Being frank with you D) Having been frank with you C) Be frank with you 题目： 13.Pots and pans belong ________ the corner of the kitchen. A) of B) in D) at C) to

题目： 14.He won't be able to come on Friday because he ________ his exams. A) will sit for B) was sitting for C) will be sitting for D) would sit for

题目： 15.Mother was very much disappointed ________ her son because he had failed in his final exam again. A) of B) with C) by D) at

题目： 16.The weather will ________ between fine and cloudy. A) change B) alter C) alternate D) differ

题目： 17.________ is mentioned in some of his stories that the author was brought up in an orphanage. A) That B) What C) As D) where

题目： 18.Although he knew little about the large amount of work done in the field, he succeeded ________ other more well-informed experimenters failed. A) with B) that C) what D) where





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