打电话英文正式表达.doc

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英文,打电话,表达,正式,doc

打电话英文正式表达

打电话英文正式表达 1、接电话

Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好，XX公司，我是XX)

2、询问打电话的人的名字

Who s calling, please? 请问您是哪位? Could I take your name, please? 请问您是哪位? 3、介绍自己

This is Paul Smith speaking. 我是XX

Hello, this is Paul Smith from Smith Brothers Ltd. 您好，我是XX公司的XX

4、打电话找某人

Could I speak to John Martin, please? 我可以找下XX吗? I d like to speak to John Martin, please. 我要找XX Could you put me through to John Martin, please? 您能帮我接通XX吗?

Could I speak to someone who 我要找XX 5、解释某人不在

I m afraid Mr Martin isn t in at the moment. 抱歉XX现在不在。

I m sorry, he s in a meeting at the moment.抱歉，他现在正在

开会。

I m afraid he s on another line at the moment. 抱歉，现在他正在另外一条电话线接电话。

6、请某人不挂电话等待 Just a moment, please. 请稍等!

Could you hold the line, please?您可以稍等下吗? Hold the line, please. 不要挂断，请稍等。 7、问题

I m sorry, I don t understand. Could you repeat that, please? 抱歉，我不太明白，您能重复一下吗?

I m sorry, I can t hear you very well. Could you speak up a little, please?抱歉，我听的不是太清楚，您能再大点声音吗? I m afraid you ve got the wrong number. 抱歉您打错电话了。

I ve tried to get through several times but it s always engaged.我试着打了几次，但总是占线。

Could you spell that, please? 您能拼写下吗? 8、接通某人

One moment, please. I ll see if Mr Jones is available. 稍等，我看下XX是否方便。

I ll put you through. 我帮您接通。 I ll connect you.我帮您接通。

I m connecting you now.我正在帮您接通