bad news reply商务英语坏消息回复

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Dear Sir/Madam,

We are very grateful to receive your inquiry of 1 June concerning the supply of silk neckties.

Although we are anxious to establish the business relationship with you, we regret to inform you that it is impossible to accept the reduction asked for because of the price of the raw material has advanced 10%.

We also have other styles of silk neckties which are of good quality and very close to your specifications and the price will be offered at a moderate price. If you would like to receive other silk neckties, please let us know.

Thank you again for your inquiry. We hope we will be able to serve you again..

Yours faithfully, Jane Chan 10052216 沈德丽

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