高中英语应用文句型(7)投诉信

2023-03-02 06:06:11 文档大全网 [ 字体：小中大 ] [ 阅读： ]

【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《高中英语应用文句型(7)投诉信》，欢迎阅读！
投诉信,高中英语,应用文,句型

应用文句型（7）投诉信

一、文章开头（写信投诉）

1．I am writing to complain about a pair of shoes (I) bought /purchased/ ordered from your website.

2．I am writing to make a complaint about …

3．I am writing to express my dissatisfaction / disappointment about … 4．I am writing to draw your attention to the awful fact that + 句子. 5．I am sorry to send this letter to you to express my disappointment. 二、陈述要投诉的问题

1．I am totally/completely disappointed to find that + 句子(如：you sent me a pair of shoes of wrong size.)

2．There are some serious problems that deserve your close attention. For one thing, …; for another, …

3．There are some problems with … that I wish to bring to your attention. First, … /In addition, … / Worse still, … 三、表达心情

1．I can hardly put up with / bear / tolerate it any longer. 2．I am really annoyed about it.

3．I am really disappointed by the quality of the ...

4．I am most reluctant (不情愿的）to complain, but this really bothers me. 四、提出要求或补救建议

1．I would like to get my money back. 或 I have to ask for/demand / claim a (full) refund. 要求(全额)退款

2．In view of the inconvenience that this has caused, I feel you should… 3．To improve the situation, it is advisable for you to take the following measures. 4．To solve the problem, I demand / request that … (should + do) 5．To remedy (补救) the matter, I suggest making the following changes. 五、文章结尾

1．I trust you will take my complaints seriously and solve the problem as soon as possible. 2．I request you to be kind enough to solve the problem as soon as possible. 3．I would be grateful if you could take my opinion into consideration.

4．I would appreciate it if you are kind enough to solve the problem as soon as possible.

1

5．I couldn’t be more satisfied if you could … 6．It would be highly appreciated if you could … 7．I appreciate your willingness to make up for the loss. 8．I hope you will give due attention to this matter. 9．I hope you will kindly investigate this matter.

假如你是李华，请你以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信。要点如下： 1．所购书中有破损，缺页现象； 2．一些书籍价格比实体店书店还要贵。 Dear Sir or Madam,

I am a middle school student. I am writing to express my dissatisfaction and disappointment about the unpleasant experience which happened a few days ago. I bought some books from the Internet. But when I received the books, I was disappointed to find that some of the books are not only poorly printed, but also slightly damaged, and even some pages are missing. In addition, some of the books are more expensive than those in the local bookstores.

Therefore, I am writing to ask you for help, and I hope that you can focus on this matter, which can arouse the attention of the relevant departments. I totally believe that they will improve their service in the future.

I would be grateful if you could take my opinion into consideration.

Yours sincerely,

Li Hua

假设你叫李华，最近在某英文购物网站上购买了一双鞋子，但出现了一些问题。请给该网站写一封投诉信，包括以下内容： 1．写信的目的；

2．投诉内容（见表格）； 3．要求：重新邮寄或退款； 4．询问：若寄回，谁承担邮寄费。

颜色

申购情况黑色

2

实际情况白色