【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《商务英语情景口语22-Delivering Bad News 传递坏消息》,欢迎阅读!
商务英语情景口语 22:Delivering Bad News 传递坏消息 A: Bob, can I talk to you for a minute? There have been some developments for the Stewart case that I really need to talk to you about.
B: Yeah, what's the matter now? We've had so much trouble with this case already. Don't tell me there's more bad news.
A: Well, I'm afraid there is. I have some bad news for you about the results of the forensic tests....there won't be any results. B: What? What does that mean? Why won't there be any results?
A: I hate to tell you this, but it seems that every shred of evidence that would help us to convict were destroyed in a laboratory fire. There's nothing left. I'm so sorry...
B: Oh, no, you can't be serious. I never expect anything like this would happened. What are we going to do?
A: There's nothing that can be done. Everything is gone. I wish I could tell you differently, but what has happened has happened. We will just have to figure out a way to move on. 鲍勃,我能和你聊一会吗?斯图尔特的案子有些进展,我真的想和你谈谈这件事. 可以,现在有什么问题吗?这个案子我们已经有太多麻烦了.你不会又要告诉我有 什么坏消息吧? 哎,恐怕是这样.我要告诉你的坏消息就是法医检验的结果…不会有什么下文了. 什么?这是什么意思?为什么会没有结果? 我不愿告诉你这些,但是好像任何一丝蛛丝马迹能帮助我们证明他们有罪的证据 都在实验室的一场大火中被毁掉了.什么也没留下.我非常抱歉. 噢,不,这话不是当真的吧?我从来就没想到会发生这样的事情.那我们该怎么办? 我们无能为力.一切都化为乌有.我希望我能告诉你别的消息,可是该发生的都已 经发生了,我们只能想办法继续做下去. Dialogue 2
A: I got an email from our supplier yesterday about this quarter's order.... It doesn't look so good. Here, take a look.
B: "Dear Mr. Hardy, I am sorry to inform you that your shipment will be delayed. Due to circumstances beyond our control, our warehouse has been temporarily closed. There has been a problem with fire hazard violations in our industry and government officials have closed several warehouses without warning." Wow, that's bummer. A: So that means that we'll be late in getting our order....
B: Did they say how long we have to wait until the order is filled? A: Keep reading....
B: "We deeply regret any inconvenience this has caused you. We apologize for this unexpected delay in the shipment of your order. We can assure you that this will not happen again. We expect normal shipment service to resume soon. Please let me know if there is anything I can do to help in the meantime. Sincerely." Looks like they don't have a date for us when the order can be filled.
A: They say "soon", but who knows how soon "soon" will be.
昨天我从供应商那里受到一封电子邮件,是关于本季度订单的问题.看起来没有 那么乐观,这儿呢,你看一下.
"亲爱的哈代先生,我很抱歉的通知您,您的货物装船要延期.由于我们无法控制 的外界因素,我们的库房暂时被查封了.我们企业存在火灾隐患问题,政府官员在 没有提出警告的前提下就已经查封了几个库房. ” 哇,真倒霉. 那意味着我们晚些时候才能拿到货物了... 他们有没有说我们要等多长时间才能提货? 接着往下看…
"此事给你们带来了不便,我们深表遗憾,对此次未能预料的运货延迟向你们道歉. 我们向你们保证,以后这种事情不会再发生.据我们估计正常的船运很快就能恢 复.在此期间还有什么需要我做的,请告诉我. 真诚的…”好像他们没有说明具 体的送货时间.
他们说"很快",但是谁知道"很快"有多块.
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