【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《酒店宾客意见卡》,欢迎阅读!
新紫金酒店宾客意见卡
GUEST COMMENT CARD
尊贵的宾客—我们的服务是否达到了您的期望?请给我们打分。您将有机会获得在新紫金酒店免费住宿的机会。
Dear and valued guest - How did we at measure up to your expectations in the following areas? It’s possible that you can win a free room night at Xin Zijin Hotel.
(带“*”的为必须填写)
顾客姓名YOUR NAME *______________ 手机号码MOBILE PHONE *______________ 住宿日期DATE OF STAY*_____________ 通讯地址ADDRESS_____________________ 邮件地址EMAIL ADDRESS____________ 会员卡号码CLUB NUMBER______________ (注:请准确填写联系方式,以便我们可以及时与您联系!)
打√评分,满分10分With 10 being the highest 您对酒店的总体满意度
Overall satisfaction with hotel
您是否会再次入住或向他人介绍新紫金酒店 Recommend this hotel to others/return 您对员工的待客礼仪是否满意 Friendliness/thank you
您对办理入住手续的速度是否满意 Speed and afficiency of check-in 客房设施是否满意
Maintenance of guest room 您对客房的清洁度是否满意 Cleanliness
您对客房的总体评价 Overall Guest Room
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1、您是否第一次入住新紫金酒店? 您在此入住的次数?
Was this your first visit to a Xinzijin Hotel ? What is the annual frequency for your stay in ?
□首次入住 First visit □1~5次 1~5 □6~24次 6~24 □25次以上 More than 25 2、请问您的年龄? How old are you ?
□24岁以下 Under 24 □25岁~35岁 25~35 □36岁~45岁 36~45 □46岁~54岁 46~54 □55岁以上 Over 55 3、您此次出行的目的?
What is your purpose of this trip?
□普通商务Business □休闲Pleasure □旅游Tourism
□展览会/年会/会议Exhibition/Convention/Meeting □探亲访友Visiting Friends/Family 4、其他意见: Other comments:
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