【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《8D报告中英文版》,欢迎阅读!
8D REPORT
Plant ( use SAP plant codes)
公司(采用工厂代码)
Notification #
投诉号
Customer
客户
Customer complaint #
客户抱怨编号
Originator
编制
Sales Order/PO #
销售订单号
Date:
日期
Date Due:
截止日期
Product(s) Affected 涉及产品 Supplier
供应商
S/N (If Applicable)
产品序列号(如果需要)
Supplier Part Number
供应商产品编号
Material (if applicable)
原材料(如果需要)
Supplier CAR 供应商8D Internal CAR CAR 客户(外部)8D
内部8D Inter-Entity CAR 内部个体8D Customer
1. CAR Team Members: (team members assigned to investigate and resolve the CAR issue) 纠正预防措施团队成员(确定团队成员调查和分析问题) 2.Problem Description: (from the CAR Team) 问题描述(通过CAR团队得知)
Photo, sketch or data describing the issue: (from discovery of issue and CAR Team investigation) 通过照片,草图或者数据来描述问题(通过问题发现和团队调查)
3. Containment Actions: (by CAR Team organization) 紧急措施(通过团队讨论)
4. Potential Root Causes: (that may have caused the CAR issue) 潜在根本原因(可能导致问题发生的原因)
5.Verify Root Causes by Audit: (audit the process where the issue occurred to verify you have identified the real root
cause. WHO,WHAT,WHERE,WHEN,HOW. Provide evidence to support the most likely root cause)
调查来证实根本原因(调查整个过程,问题发生以正式找到真正的根本原因,5W分析,提供证据来验证最有可能的根本原因)
6: Immediate Corrective Actions: (Define and implement short-term actions that will protect the customer from the problem until permanent corrective action is implemented. Provide evidence of the effectiveness of these actions WHO,WHAT,WHERE,WHEN,HOW)
紧急措施(在永久预防措施施行前,定义和实行短期行动来防止不良流动到客户处。提供有关5W行动改进的有效证据)
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7: Long term Preventative Actions: (Define and implement the permanent corrective actions needed. Choose on-going
controls to insure the root cause is eliminated. Once in production, monitor the long-term effects and implement additional controls as necessary. WHO,WHAT,WHERE,WHEN,HOW)
长期对策:(定义和实行永久预防措施,通过持续改进的方法控制根本原因不再发生。如果有需要的话,采用另外的方法来长期监控以证实长期措施的有效性)
8: Verify Preventative Action through Audit and control of Quality Documentation: (Modify specifications,
update training, review work flow, improve practices and procedures to prevent recurrence of this and all similar problems. WHO,WHAT,WHERE,WHEN,HOW)
确认长期对策的有效性(更改规范,更新培训,回顾工作流程,优化操作和流程来防止此类问题的再次发生,5W)
FMEA results (If applicable): (Demonstrate that a measurable improvement has been made in the process FMEA 评分(如果需要)(证明重大的改善已经在过程中实行,并有很大改进)
RPN score (FMEA)
风险指数得分(FMEA)
Before之前 After以后 Occurrence发Detection可探Occurrence发Detection可探
Severity严重度
生率 测性
Severity严重度
生率 测性
Conclusion: 结论-
▪ We accept the customer compliant. ▪ 我们接受客户抱怨
Process for Approval. (CAR) Quality Engineer to set up meeting with Approval team. 通过过程(纠正预防措施)质量工程师召集通过小组,举行会议
8D Approval Process
Title Name Date
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