【#文档大全网# 导语】以下是®文档大全网的小编为您整理的《顾客满意度调查表(中英文对照)》,欢迎阅读!
顾客满意程度调查表Customer Satisfaction Survey
编号 Form No 顾客名称地址
Customer Name Address
联系人
电话、传真
Contact
Phone , Fax
Person
订购产品的时间、订购方式、产品型号、规格、数量等:Time of Order, Method of Order, Item Code,
Specifications and Quantity :
对本公司产品的满意程度:Level of Product Satisfaction
质量 Quality: □很满意Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory 价格 Price: □很满意 Very Satisfactory□一般化 Satisfactory □不满意 Dis-satisfactory 交货期 Delivery Schedule:□很满意 Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory 请分别说明原因(可另附纸) Please explain (use additional pages if required):
对本公司服务的满意程度 Level of Service Satisfaction:
售后维修、保养服务 After sales repair, maintenance: □很满意 Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
咨询及对顾客使用、维护培训 Response and training from manufacturer:□很满意 Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
备品、备件供应Spare parts and supply: □很满意 Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
请分别说明原因(可另附纸) Please explain (use additional pages if required):
对代理商的满意程度 Level of satisfaction with agent □很满意 Very Satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
售后维修、保养服务:After sales repair and maintenance □很满意 Very satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
咨询及对顾客使用、维护培训Response and training from manufacturer :□很满意 Very satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
备品、备件供应 Spare parts and supply: □很满意 Very satisfactory □一般化 Satisfactory □不满意 Dis-satisfactory
请分别说明原因(可另附纸)Please explain (use additional pages if required) :
其他意见、要求或建议,如其他厂家同类产品的差距、市场信息、改进的建议等(对于好的建议一经采用,本公司将对顾客给予奖励)(可另附纸):
Other comments, requests and suggestions, including comparisons with other suppliers, industry information, recommendations for improvement (suggestions that are applied will be rewarded) (use additional pages if required)
请贵单位填好此调查表并于2周内传回我公司营销部,电传: Please return this survey to our sales department within 2 weeks. Fax : 02158126012
编制 Recorded by:
时间 Time: 审核Audited by: 时间 Time:
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