英文版顾客满意度调查表(英文版)

2023-09-26 04:08:16   文档大全网     [ 字体: ] [ 阅读: ]

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英文版,调查表,满意度,顾客
Lenovo

Customer Satisfaction Questionnaire

S/N

Customer Name Procurement Specifications Contact



Contact Person



Dear Sirs:

Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation! 一、 Product Quality

1Which do you value most when you purchase a good quality product?

product itself company reputation company strength company after-sale service 2Which quality indicators do you pay more attention to?

designs technics stability functions others 3Are you satisfied with our design? very satisfied

just so soYour comments or suggestion on this not satisfiedYour comments or suggestion on this 4Are you satisfied with our packing? very satisfied just so so not satisfied Your comments or suggestion on this 5What do you think of our quality?

excellent very good fair poor very poor

Your comments or suggestion on this 二、Product Price

1Compared with other suppliers, what do you think of our price?

pretty low low almost same high higher 2Compared with other suppliers, do you think ours gains high cost-effective?

pretty high high almost same lower than others pretty lower than others

Your comments or suggestion on this 三、Service

1What do you thinks of our service?

(1)before sale service:□excellent very good fair poor (2)sale service:□excellent very good fair poor (3)after-sale service:□very good fair poor Your comments or suggestion on this


Lenovo

2Do you think our products are very popular in your market?

very popular fair no

Your comments or suggestion on this 3 Which do you think affects the market most?

brand popularity product quality service price (others) 4 What about our sale policy?

excellent very good good poor disappointed

Your comments or suggestion on this 5Do you satisfied with our service for your feedback?

(1) timeliness:□excellentquick response to our feedback

goodresponse within one day after we feedback poor, comes too late (2)dealing result:□excellent fair poor

8What do you think of our shipment

excellent, shipped earlier sometimes always on time delays sometime



Your other comments and suggestions

Signature Date

Thanks for your cooperation!


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