感谢信英语作文范文1

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感谢信英语作文范文1

Dear Mrs. Zhang

I’m writing to ask you to excuse me for not being able to keep our appointment. I do know that this is very impolite and must have caused you much trouble.

I do reckon that at present any explanation is pale and futile. However I do not want you to misunderstand me. On my way to your office, an old lady suddenly fainted due to heart attack on the bus. I stopped a taxi and sent her into a nearby hospital. I stayed there until her son came, which spoiled our appointment.

I am aware that our appointment is of importance. I do hope that you would be kind enough to spare your valuable to meet me. I am looking forward to hearing from you. 感谢信英语作文范文翻译1 Sincerely Yours 亲爱的张夫人

我写此信是要问你要原谅我没能保持我们的约会。我知道,这是非常不礼貌的,一定给你添了不少麻烦。

我认为目前任何的解释都好脸色苍白,是徒劳的。但是我不希望你误会我的意思。在我去你的办公室里,一位老妇人因心脏病发作突然昏倒在公共汽车上了。我停止了一辆出租车,送她进了附近的医院。我在那里一直呆到她的儿子来,把我们的约会。

我知道我们的约会具有重要的意义。我希望你会好心地伤害你的价值来迎接我。 我期待着您的回音。 你诚挚的



感谢信英语作文范文2

Dear Mr. Wang,

Thank you for choosing to stay at shanghai Hotel, (and for taking the time to complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in our establishment. Please accept my sincere apologies on behalf of the hotel.

I have read your form personally to learn from your comments and experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.

Mr.wang, I hope that your travel plans will bring you back to Shanghai in the


near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience. Yours sincerely,

Guest Service Manager 感谢信英语作文范文2翻译 亲爱的先生王,

非常感谢您选择呆在上海宾馆,并在百忙之中抽出时间来完成我们的调查)。我是最关注得知你觉得你有不尽人意的过程中你的时间在我们的机构。请接受我真诚的道歉代表饭店。 我读过你的形式从你的评论,以个人的学习和经验而呆在一起。我同意你们的重点提高是不能接受的,并向您保证,我们会尽我们所能来纠正他们。我已经提出的问题及服务标准的方式我们的员工、房间维护问题,与当事人,我们可能都有机会从中吸取教训。

我真的希望你会同意,尽管总体设施和服务酒店会见了您的期望。我向你保证,全面客户满意是我们永远的目标,我们努力达到高水平的无缝和个性化的服务。这毕竟是什么使我们远离竞争对手,让我们真正的。

王先生,我希望你的旅行计划将带你回到上海,在不久的将来,以便我们能有机会再照顾你并且给你看,这些令人遗憾的事件不是一个真正的例子,我们通常的高服务和好客。同时如果我,或任何我的团队,可以是任何进一步的协助,请不要犹豫,立即同我联络尽早在你。 你真诚的,

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