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英文版客户满意度调查问卷(总2页)
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CUSTOMER FEEDBACK QUESTIONNAIRE
We need your suggestions and comments Accessibility of our Website Your main information area of interest
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□产品范围1 □产品范围2 □产品范围3 □产品范围4
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Adequacy of the information provided
Helpfulness of the information provided
About our products
How frequent do you purchase products from Total?
Total products that you purchase most
frequently (Hold down "control" to select more than one product) *
Place where you purchase Total products most frequently *
Name of outlet where you purchase Total products most frequently Range of Total's products Quality of Total Products Pricing of Total's products
□Daily □weekly □monthly □never □Jewellery packaging □Jewellery display □Watch packaging □humidor □gift box □others
□Excellent □Very good □good □fair □poor □very poor □ Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□ very Expensive □Expensive □Somewhat Expensive □fair □Somewhat inexpensive □inexpensive □very inexpensive □Yes □No □Maybe
Based on your last experience with Total products, would you purchase products again from Total?
About our services
How quickly we answer the phone How we answer the phone
The accuracy and honesty of the information we supply you with
How you find our customer services Our reliability to call you back when we say we will
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
□Excellent □Very good □good □fair □poor □very poor □Disappointing
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2023-09-26
